NYVIP3 MESSAGE No. 286
DATE: 07/28/2023
TO: ALL INSPECTION STATIONS
FROM: NYS DEPT. OF MOTOR VEHICLES
SUBJECT: NYVIP3 COMMON ISSUES

PLEASE BRING THIS MESSAGE TO THE ATTENTION OF THE STATION OWNER AND/OR MANAGER

**Alert Common Initial NYVIP3 Unit Set Up Mistakes**

After surveying, it was determined almost all the issues being reported with NYVIP3 setup are linked to steps not being performed in the correct order as outlined in the installation instruction manual that is provided with the equipment. 

Whoever is charged with setting up your NYVIP3 equipment MUST read and follow the  NYVIP3 Installation instructions STEP-BY-STEP to ensure proper NYVIP3 CVIS initialization. By not following instructions and simply plugging in all the components into their appropriate location and supplying power will create a cascading number of issues that will need to be resolved. 

The following is a list of common errors associated with failing to go step by step through the setup of the unit.  Each of these can be  corrected by redoing the instructions for that component. 

Bar Code Reader
Will not scan at all 
Incorrectly reading the Barcode
Wireless pairing issues throughout the day
Wireless pairing needed every morning

Sticker Printer 
Inoperative
Printing in the wrong area
Unnecessary stock being fed each time a certificate is printed
Inventory accountability numbering issues.  

IMClean Scan Tool 
Inoperative
Will not connect during inspection 
Will not complete the initialization 

NOTE: Wired IMClean OBD scan tool includes only the 12-volt cigarette lighter power supply and does not require the 110 volt power supply to perform the initialization or inspections.

VIR printer 
Will not come online
Will not print when prompted
Will fall asleep and must be rebooted several times a day

Opus Inspection will be offering assembly webinars as well as posting a common issues list with instructions explaining how to quickly correct the concern. This information will be on the WWW.NYVIP3.COM website. Please check the site for the problem you are experiencing prior to calling or emailing Opus to save time in getting the issue corrected.