NVYIP Message No. 287

DATE: August 7, 2023

TO: INSPECTION STATIONS FROM: NYS DEPT. OF MOTOR VEHICLES

SUBJECT: CRITICAL INFORMATION

***PLEASE READ THIS MESSAGE IN ITS ENTIRETY***

DO NOT CALL OPUS ASKING ABOUT YOUR NYVIP3 STICKERS AT THIS TIME.

Opus is automatically shipping Print on Demand sticker stock to stations. This process will take several more weeks.

Until your first sticker stock shipment arrives, please continue to use NYVIP2 and order stickers from DMV as you always did, until your NYVIP3 stickers arrive.

Do not contact Opus inspection regarding you first supply of sticker stock unless you have not received your first shipment by 10/01/2023.

As a reminder: Opus staff are NOT completing the initial assembly of the NYIVP3 equipment.

There are videos and common setup FAQ’s available on www.NYVIP3.com which should be viewed and tried first if any problems arise during the initial setup and prior to calling or emailing Opus Inspection for assistance.

The NYVIP3 Equipment is shipped with a detailed step by step instruction manual and is designed to be assembled and initialized by the inspection facility.

As always, if you need to contact DMV, you can reach Tech Services or Clean Air at 518-473- 0597, option 4